We are building an ecosystem of high-tech services for everyone involved in international trade. Consumers, small and medium businesses, large sellers, and factories can use our solutions to buy, sell, trade, analyze trends, and ship orders of all sizes around the world.

Our extensive experience across Asia, Latin America, Europe, and the USA enables us to deeply understand our clients and offer them truly useful and unique solutions.

Our offices are located worldwide in Portugal, China, Brazil, Mexico, Germany, and Latvia. Joom's headquarters is in Lisbon, Portugal.

Businesses

Joom is a global cross-border marketplace where millions can find anything they want at fair prices

Joom

JMS is a unique solution for local marketplaces that want to expand their assortment with international inventory. By simply integrating JMS via API or white-label solution, marketplaces get instant access to millions of products from all over the world

JMS

JoomPro is the first and only end-to-end cross-border B2B marketplace. It serves small, medium, and large businesses, handling orders of any size from start to finish. Today, JoomPro operates in Brazil and Mexico, with plans to expand into other markets

JoomPro

JoomPulse is an AI analytics tool for Mercado Livre sellers, providing insights into the most profitable products and fastest-growing categories — helping sellers boost their profits with data-driven decisions

JoomPulse

Onfy is online pharmaceutical marketplace in Germany

Onfy

A Letter From Ilya Shirokov

At Joom, we’re building technologies to make Global Trade more efficient, transparent, and accessible. Global Trade is a fascinating and powerful force — it has shaped the rise and fall of empires, driven the spread of religions, and enabled the diffusion of technologies across continents. Today, it remains the largest industry in the world, accounting for more than 60% of global GDP.

It’s symbolic that our headquarters is in Portugal — a country that revolutionized Global Trade five centuries ago by opening sea routes to Asia. We aspire to receive that baton and lead the next revolutionary wave for this industry by applying AI and other cutting-edge technologies.

Global Trade is one of the few large industries where technology can still unlock enormous efficiencies. We are pioneering the digital infrastructure for Global Trade, gathering data and analyzing demand for goods around the world, and matching this demand with supply. We automate complex operations and build user-friendly end-to-end services for both B2C and B2B customers. We possess unique deep domain expertise and collaborate with innovators, professionals, and partners in almost every time zone.

The foundation of our company rests upon our employees, our operating principles, and our entrepreneurial culture. We firmly believe in the following core tenets:

First, everything starts with great people. We strive to build amazing things, and this is only possible if we have amazing people. Therefore, we constantly seek out the best talent and are committed to taking care of our current employees.
Second, we focus on making a significant impact, thinking long-term, and applying a first-principles approach to problem-solving. We operate in a highly complex industry with multiple stakeholders. Only a deep understanding of root causes and a disciplined approach to decision-making will prevent us from taking one step forward and two steps back.
Third, we stay alert and agile. Technology shifts, geopolitical changes, and natural events can reshape our industry overnight. Speed and adaptability are our superpowers.
Finally, extreme collaboration across diverse skills is essential to building comprehensive, end-to-end solutions for our customers.

With these principles as our foundation, we’ve defined Joom’s Core Values. They guide how we work, how we collaborate, and how we serve our customers and partners worldwide. Living these values is key to earning trust, delivering excellence, and building the future of global trade together.

Thank you for being part of this journey!

Ilya Shirokov

CEO & Founder, Joom

Our Values

Move fast

We operate in a hyper-dynamic and competitive environment, where challenges and opportunities pop-up every day and successes are immediately copied. That’s why we must move fast: make smart decisions, test hypothesis and quickly scale winning solutions. This is especially crucial now when the rapid development of AI allows us radically enhance our services.

Innovate

We are here to create services that solve customer needs far better than existing alternatives. This is not about minor changes this is about true breakthroughs. That takes courage, strategic thinking, and a readiness to take calculated risks.

Strive for excellence

Move Fast doesn’t mean that speed is more important than quality. Only well-executed work can enable a startup to become a successful, long-lasting company. Specifically, in international trade, success requires high operational efficiency and the trust of major clients - both of which are impossible without a strive for excellence.

Together we win

We only win when we play as one team. Regardless of business unit, country, or department, we work toward a shared goal and do what’s best for the team as a whole. For us, “one team” means the entire Joom Group.

Be open and honest

To become stronger, we openly discuss problems, are not afraid to acknowledge mistakes and look deeply into their core. Direct honesty speeds up learning, strengthens trust, and helps us make better decisions.